We strive to fill all orders in the same day the order is placed.
In the event that an item should need to be drop shipped from the manufacturer, additional handling time may be required.
Please let us know if there are any special needs or instructions as soon as possible.
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International Shipping Now Available!
We have partnered with Bongo International to service our customers Worldwide!
Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.
International customers can save up to 82% off typical international shipping rates by following these three easy steps:
Sign up for Bongo’s Mail Forwarding Service
Request Bongo’s "Personal Shopper Service"
Enter the URL of the items you wish to purchase from our site into the Bongo online system.
Bongo will make the purchase on our site on your behalf and ship the items to you.
If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.
Click Below to Get Started:
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Returns
Our primary concern is for your satisfaction. Although we rarely have returns, we do realize that the possibility exists. For these rare cases, we would like to ask the following;
Returns will be for store credit only.
Returns MUST be pre-approved. All returns received without pre-approval, will be subject to rejection
Returns for manufacturer defects MUST follow the manufacturer protocal before returning the product to us.
Returns will be considered on items that do not fit the description when our description is different in fundamental properties to the manufacturer description.
Customer satisfaction is our primary goal, but all returns will be subject to a restocking fee of at least 15%, and as much as 30%.
Shipping and freight charges are NOT refundable, and return shipping and freight charges are your responsibility.
